Frequently Asked Questions
1. What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase, as long as items are unworn, unwashed, and have all original tags attached. Sale items are non-returnable. To start a return or exchange, please visit our Returns page or contact our customer support team.
2. How long does shipping take? Standard shipping usually takes 3-5 business days.
3. How do I track my order? Once your order ships, we’ll send you a confirmation email with a tracking link.
4. Can I cancel or change my order? We process orders quickly to ensure fast delivery. If you need to cancel or make changes, please contact us within 24 hours of placing the order. After this window, we may not be able to modify or cancel your order.
5. What sizes do you carry? We carry sizes ranging from XS to XXL for most items. You can view our size chart on each product page for specific measurements. If you have any questions about sizing, feel free to reach out to us for help.
6. How can I care for my clothing? Care instructions are provided on each item’s product page and on the garment’s label. We recommend following these instructions to ensure the longevity of your items.
7. What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express).